Thank you for shopping at Gritin. We appreciate that you like the products we have designed to brighten the moments in your life. We also want to make sure you have a glorious experience while using our products. If you are not 100% satisfied, Gritin offers a simple guarantee that is handled in the most hassle-free way possible.
30-day money back guarantee for any reason
Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase. Once the returned item is received by Gritin's warehouse for inspection, the refund process will begin.
Refund requests for the 30-day money-back guarantee expire 30 days after a warranty claim is opened. It is not possible to process a non-quality refund request for items that have passed this 30-day window. For purchases not made directly from Gritin online stores, please contact the retailer for a refund. For quality related issues, please do not hesitate to contact us directly.
Returns (refunds and exchanges)
All products sold directly by Gritin or Gritin's authorized resellers are covered by a comprehensive warranty from the date of purchase. You can register your purchase to extend the warranty period on the Register Products page.
Quality-related warranty claims for purchases made through Gritin's authorized distributors and retailers or Gritin's official e-commerce stores, such as Amazon Store, can be handled directly through Gritin.
For quality related warranty claims, items will be replaced with new items. In situations where replacement is not an available or preferred option, Gritin will offer a partial refund based on the usage time of the device.
Warranties on all replacements will follow the same warranty period as the original defective item or 3 months after replacement, whichever is longer. Warranties on products are void after full refund.
Please note that more than one type of proof of purchase may be required to process a warranty claim (e.g., receipt of the money transfer and confirmation of the address to which the item was originally shipped).
Shipping charges are the responsibility of the buyer in the following situations:
Not covered under warranty:
Late or missing refunds (if applicable)
Refunds are usually processed by the original platforms you purchased from and usually take 3-5 business days to process. If you haven't received your refund after 3-5 business days, please double-check your bank account and contact your credit card company.
If you are still having problems with your refund, please contact us directly at support@gritin.com.
Thanks for subscribing!
This email has been registered!